Case studies

How retail teams use the platform in live selling workflows.

These examples stay anonymized where needed, but they are written around concrete implementation detail: what launched first, what the team measured, and which commercial workflows improved before anyone talked about headline metrics.

What gets measured first

Teams usually validate visualizer starts, session depth, and post-interaction buying behavior before they claim broader conversion impact.

What matters operationally

Support load, quoting speed, sample request quality, and the number of vague fit questions are often the first workflows that improve.

What shapes the result

Catalog quality, launch discipline, and rollout prioritization affect outcomes more than generic design polish.

Rug retailer launched on a prioritized PDP slice

Anonymized ecommerce rollout

Rug retailer launched on a prioritized PDP slice

The team did not start with every SKU. They launched first on a product subset with clean dimensions, publishable imagery, and clear merchandising ownership.

Implementation detail

  • Initial rollout focused on room-ready top sellers rather than the full long-tail catalog.
  • The visualizer was placed directly on PDPs and paired with a simple internal publishing process for new SKUs.
  • The team tracked visualizer starts, add-to-cart behavior after interaction, and the quality of support questions coming from shoppers.

What changed first

The first signal was not a headline metric. It was cleaner product conversations: fewer vague size questions, stronger comparison behavior, and more confidence around which collections deserved deeper rollout investment.

Showroom team used room previews across floors and rugs

Anonymized assisted-selling rollout

Showroom team used room previews across floors and rugs

A multi-category retail environment needed a faster way to compare products during consultations and follow-up conversations.

Implementation detail

  • The same platform shell was used during assisted selling, with room previews acting as the shared reference point between staff and customer.
  • Kiosk-style review on a larger display was paired with mobile upload to keep the interaction simple in store.
  • The team measured which product comparisons moved to samples or quotes with less restart friction.

What changed first

The quality of the sales conversation improved first: shorter explanation loops, more intentional sample requests, and clearer progression from comparison to quoting.

Book demo

Use the demo session to discuss the proof model you actually need before rollout.

We will use your current catalog and selling workflow to discuss what proof should be measured first, which rollout path makes sense, and how to avoid a demo-first launch with no operational follow-through.